It's Quality Time again. Welcome to a new episode in our series of expert interviews on quality in the broad field of language services. This time Eva-Maria Tillmann, head of quality management at oneword, talked to Mareike von der Stück from Schmeling + Consultants. A lively conversation about a number of issues including consistency as a decisive factor for text and translation quality – and the fact that thinking for yourself is just as important for compliance with standards as the content of the standard itself.